Frequently Asked Questions
Questions about the services we provide
When a protective coating is applied to the carpet fibers, it puts a protective barrier around each fibre. This protective barrier resists moisture. When you do have a spill, it gives you a window of time to get it cleaned up.
The other important way that this product helps you is in the area of wear. Having this protective coating on your carpet helps reduce the wear and abrasion caused by sand in the carpet. This protects the carpet from excessive matting, and in turn will cause your carpet to perform better and look newer for much longer.
- You should not scrub away at the stain with force as this may cause discoloration.
- Gently dab and clean away at the affected area with a cloth, starting at the edges.
- With an example of mud, then you should wait until it drys and then remove it.